KAYG Limited is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By registering to use the App and our Site, and downloading, accessing and using the Services, you are accepting and consenting to use of your personal information, and the use of information of third parties where have obtained permission to provide their details to us, in accordance with this policy. If you do not wish for us to collect, use and disclose your information in accordance with this policy, please do not access or use the App, the Site or the Services.
Who we are?
We are KAYG Limited, a company registered in Scotland, with company registration number SC505064 and a registered office is at 1875 Great Western Road, Glasgow, UK, G13 2YD. You can contact us by writing to us at firstname.lastname@example.org. We are the data controller for the purposes of the Data Protection Act 1998 (the “Act”) in respect of personal information we obtain in connection with the App.
What information do we collect about you?
To make use of the App and Services, you will need to register and create an account with us on behalf of yourself and any other third party you have permission from. As part of the registration process, you will need to provide us with certain personal information about you (and any third parties you have obtained permission from). That information may include sensitive personal data. You will also need to provide us with personal information to do any of the following things:
When you use the App, we or our third party providers may collect, process and store the following data about you:
We believe in the importance of protecting the privacy of children online. As such, we will take all reasonable steps to protect the privacy and safety of information relating to any child that you give us. You are required provide consent before we collect, use or process information from a child. The information you give us may include name, age, date of birth, country of birth, gender, photograph, passport, personal description, whether they are fully immunised in the UK and any vaccine records.
Our Site is not intended to be used by children. If you believe that we have received information from children, please contact us at email@example.com.
i) technical information, including the type of mobile device you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting. We use this information to make sure that the App functions properly and to understand usage of the App;
ii) information stored on your Device, including photos that you choose to select from your gallery for your profile;
iii) details of your use of the App or your visits to any the Site including, but not limited to, traffic data, weblogs and other communication data, whether this is required for billing purposes or otherwise and the resources that you access.
If you contact us, we may keep a record of that correspondence.
How we will use your personal information?
We use information held about you in the following ways:
We may combine information from other sources with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
We do not disclose information about identifiable individuals. However, we may provide anonymous aggregate information about our users and information that we have built up in the App’s databank (for example, we may inform interested third parties that 25,000 women aged under 28 have been vaccinated against a certain disease or that 10,000 men under 40 have planned to visit a certain destination).
Disclosure of your information
We may disclose some or all of the data we collect from you when you download or use the App to the following third parties:
We may disclose your personal information to third parties:
ii) protect the rights, property or safety of KAYG Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
For how long do we hold personal information?
We will not hold on to any personal information for any longer than is reasonably necessary for the purposes noted above and for so long as your account is active or as needed to provide you the Services. We will also retain your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account, modify your information, or request that we no longer use your information to provide you with the Service, please contact firstname.lastname@example.org
What procedures do we use to protect your privacy?
All information you provide to us is stored on our secure servers. All communications will be encrypted using Secured Sockets Layer technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the App or our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access, such as, Secured Sockets Layer technology.
What are your rights?
The App and our Site may, from time to time, contain links to and from the websites of our partner networks, service providers and affiliates (including websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not endorse them nor accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services to understand how use of that website may affect you. We are not responsible for accuracy, timeliness or the continued availability or the existence of content, hyperlinks, or third party websites or pages linked to the App.
Access to information and keeping your information up to date
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to payment of a small fee to meet our costs in providing you with details of the information we hold about you. We want to make sure that your personal information is accurate and up to date. If, for any reason, you are concerned that personal information held by us is not correct, please log in to the App to change your personal information.
You can contact us
Effective Date: April 2016 Updated: November 2018
What is a cookie?
A cookie is a piece of data that is stored by a website within an internet browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. This data is then sent back to the same website by the browser. Cookies act as a reliable device for websites to remember things that an internet browser has done in the past – this includes clicking particular buttons, log in details, or having read pages on that site previously.
Typically, a cookie contains information such as the domain from which the cookie has come from, a value which is usually a random unique number as an identifier and the lifetime (expiry) of the cookie.
What will a cookie do for me?
Almost every website that offers advanced features, such as online ordering, utilises cookies. Each website utilises unique cookies. Essentially this means that the cookies used by one site cannot be used by another.
We also use Google Analytics to help us improve your future experience of the site. This allow us to see which pages on or site are the most popular, allowing us to ensure that any content on these pages is kept up to date as a priority. To opt out of being tracked by Google Analytics across all websites, please visit Google Analytics Opt-out Browser Add-on.
Turning off, disallowing, disabling or deleting cookies
The majority of internet browsers will provide an option to disallow or block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can usually find out how to do this in the help menu of your browser.
Cookies can also be deleted by using your internet browser – however make sure to disallow cookies first, otherwise they will be reapplied the next time you visit a website. Please be aware that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the App and our site.
What cookies do we use?
We use the following cookies: